Image by Alex Chernenko

FAQs

Is there a minimum order?

Load sizes for delivery are as listed in our Shop and you can order any items from a bulk bag up to 5 cubic metres of logs.

How much does delivery cost?

Delivery is free within our Free Delivery Area. If you live outside this area, please get in touch before ordering to check our current delivery rates and if delivery is possible to your area.

How long does delivery take?

All of our deliveries are within 7-10 days of you placing your order, although we do endeavour to get your order to you more quickly where possible.

Can I cancel my order?

As payment is collected on delivery, it is possible to cancel your delivery before it arrives. We simply ask that you get in touch to cancel your order in good time.

Where will you leave my logs?

All logs are delivered loose and tipped on any hard ground of your choice. We will be in touch with you prior to delivery to ensure that access is suitable for our vehicle.

Can I order a mix of items?

Yes, you are welcome to order a mix of items as these can be kept separate for delivery.

Can you deliver if I'm not in?

We can deliver if nobody is in but this is at the customer's risk. We would advise customers to leave a suitable tarpaulin so we can cover up your logs on delivery if the weather is poor. 

Image by Maurice Sahl